Selecting a marketing services partner is serious business. Note the emphasis on “partner” – it’s a word Quad/Graphics takes very seriously.
We are not a vendor selling services off a rate card. Instead, we meet with our clients to listen and learn. And when we’re done listening, we like to listen a little more. Once we understand goals, we develop overarching strategies and detailed tactical plans that lead to desirable – and measurable – outcomes. We strongly believe partners work together toward a mutually beneficial outcome, which means your success leads to ours.
Success Is Defined by You
With experience in the health plan and pharmacy-benefits marketplace, Quad/Graphics offers targeted, technology-driven solutions that unify messages across marketing, sales, member relations, customer service and compliance. Our goal is simple: Enhance efficiencies, reduce costs and drive results. Not our results, but yours. (That’s where the listening part comes in handy!)
Increasing consumer participation is key. We deliver relevant, personalized content across multiple channels through a world-class platform that integrates data, print and digital solutions. Our secure workflow – which streamlines development, implementation and delivery of consumer-centric communications – is about to get even better following our HITRUST CSF certification, which will be complete before the March 31, 2018, deadline. We’re striving to achieve certification prior to the date because our clients need and want the peace of mind that comes with it.
With your tailored blueprint in hand, we streamline the communications process with personalized outreach messages that guide consumers through the decision-making process step-by-step. We’ll help you:
- Engage and educate consumers to manage their own healthcare needs
- Create a one-to-one relationship with enrollees
- Align your communications with life events
- Provide information that addresses specific health issues
- Better manage print inventory and fulfillment
We’re Ready to Listen
Outsourcing decisions is never easy. We understand that. We also recognize that marketing service providers have a much better chance of getting your attention if they focus on benefits and cost savings and measurable results – driven by your agenda. Because that’s what partners do. That’s what we do.
To learn more about Quad/Graphics and how partnering with us will help you improve customer engagement and mitigate risk, contact us.